Toronto West Local Immigration Partnership

The Toronto West Local Immigration Partnership


The Toronto West Local Immigration Partnership (TWLIP) is a collaborative initiative to enhance local delivery of services newcomers, while promoting the innovative and efficient use of community resources through improved coordination among social service agencies as well as other community stakeholders. The Toronto West LIP is funded by Citizenship and Immigration Canada (CIC).

The geographical area of the Toronto West LIP quadrant extends north from Lake Ontario to Steeles Avenue West, west to the Mississauga  boundary and Highway 427, and east to the Humber River, Dufferin Street and along the CP rail line.

The project is overseen by four Partner Agencies:  Delta Family Resource Centre, Rexdale Women’s Centre, JobStart and Social Planning Toronto.  JobStart was selected by the Partner Agencies to be the Lead agency and hold the contract with CIC for this initiative.  In that role,  JobStart provides project management, supports the TWLIP Regional Council and facilitates the achievement of project deliverables.  Among these are the development of a governance framework for the LIP and the development and implementation of a Toronto West settlement strategy to improve newcomers’ access to settlement services and other community programs, and to improve newcomers’ transition into the labour market.  The TWLIP Settlement Strategy identifies key priority areas for action.

Benefits of the Toronto West LIP

There is a common interest across many stakeholders in building an effective LIP to improve service delivery to newcomers in Toronto West. The TWLIP Regional Council sees the following benefits accruing to an effective collaboration:

  • Higher quality of  life of newcomers
  • A more inclusive and equitable community that is informed, engaged and empowered
  • A safer and healthier community for all to enjoy
  • Greater community capacity and the ability to respond to service gaps through collective action
  • Better deployment of limited resources, thereby meeting commitments to funders in a cost-effective way
  • Recognition of the service provider networks and their organizations as essential services in Toronto West.

Vision, Mission and Values

Vision:  Our vision is a Toronto West community where – through a collaborative approach – every newcomer’s needs are met, they are fully engaged in our community, integrated, and have access to meaningful employment.

Mission: The mission of the Toronto West Local immigration Partnership (TWLIP) is to:

  • Reflect, support and welcome diversity
  • Value and involve the talents and experience of newcomers
  • Raise awareness of community issues and encourage collective action
  • Co-ordinate a service delivery system within TWLIP which is seamless, client-focused and client-led
  • Share resources, best practices and opportunities
  • Advocate for newcomers and immigrants.


We value:

  • A process which is collective, community-based and community-led
  • Inclusiveness
  • The lived experience of newcomers and established residents
  • Perseverance, tenacity and positive resistance as we attempt to influence, negotiate and advocate
  • Social justice for all.


Structure and Membership of the TWLIP




TWLIP Organizational Chart

The organizational chart of the Toronto West LIP was created based on the voices of our members. The TWLIP implements actions that are identified by the members of the Planning and Coordinating Committee, with the focus on enhancing service coordination among service providers. Steering Committee will play an advisory role to the TWLIP project; Executive Committee will ensure that the contractual obligations with the funders are met.
The TWLIP will also work collaboratively with other Toronto LIPs in various capacities of the LIP projects. For example, we have representatives sit at the Newcomer Leadership Table (one component of the Toronto Newcomer Strategy); we are involved in the work of other quadrant LIPs; we also invite representatives from other LIPs to join the TWLIP’s city-wide project.

The Toronto West LIP has a broad and diverse membership, made up of representatives from settlement agencies, multi-service community organizations, ethnospecific organizations, school boards, health centres and municipal social services, as well as residents and newcomers.

Members are active participants of Action Groups – committees that meet regularly to develop and implement collaborative initiatives within the overall strategy of the LIP.  These action groups are working on the following initiatives:

  • Education Resources for Newcomer Families
  • Newcomer Mental Health Symposium
  • Removing the Canadian experience Barrier – Phase II (Train the Trainer)
  • Service Coordination
  • Unlocking Newcomer Civic Participation


Toronto West Local Immigration staff:

Sana Hafeez

Delta Family Resource Centre

2972 Islington Ave, Unit 5

Toronto, ON M9L 2K6

Tel: 416-747-1172 Ext. 83

Fax: 416-747-7415


Elizabeth Bethune

Rexdale Women Centre

925 Albion Road, Room 309

Etobicoke, Ontario M9V 1A6

Tel: 416-745-0062 Ext 401


Yasmin Haq-Khan

Social Planning Toronto

1652 Keele Street

Toronto, Ontario M6M 3W3

Tel: 416-652-9772



Sujit Fonseca


41 Chauncey Avenue, Toronto ON M8Z 2Z2

Tel: 416- 253-2729 ext. 6250

Fax: (416) 253-2727 TTY: (416) 253-2726


Yasmeen Tian

Manager, Programs and Services

Toronto West Local Immigration Partnership

41 Chauncey Avenue, Toronto ON M8Z 2Z2

Tel: (416) 253-2709 Fax: (416) 253-2727 TTY: (416) 253-2726