**COVID-19 HAS NOT STOPPED DELTA FAMILY FROM BEING THERE FOR YOU!**

Delta Family is doing its part to combat the Covid-19 pandemic! You are important to us and we are making every effort to still be there for you and your family during these challenging times and to minimize the risk of spreading the virus.

To access our programs and activities here is what you need to know:

During this crisis Delta has been coordinating with a number of organizations throughout the North Etobicoke region to provide wraparound emergency supports and equity services, on top of the other services we provide. This includes emergency food supports, Counselling, mental health supports, and important information and guidance. for further assistance, please contact us at 416-747-1172×0. Our admin team will be there to help you!

Here is what you need to know about Delta’s Covid 19 response:

· We implemented a mandatory work from home policy for staff on the 9th of March, 2020

· This policy is still in effect, and we will reopen our offices to the public when re-assessments allow

· Even though the staff is not in the office, they are operating via email and telephone. Messages are regularly monitored so that we can respond to you promptly. The Admin Team

· To support participants and clients, Delta Family has moved a number of its support programs online – offering group and one on one meetings. You can access these services at https://dfrc.ca/newsite2/2020/07/21/virtual-delta-programs/

· Each team (SNAP, Family Resource Program, Community, Pempamsie/Ounce of Prevention (OZ) and Administration) is reaching out to their participants to ensure that clients are supported and continue to receive our services

Emergency services currently available include:

  • Support for youth and their families in contact with the Criminal Justice System 
    • Food access
    • Counselling and CAS worker services
    • Telephone support services for youth and families involved in the criminal justice system include:
    • General program information and supports
    • Assistance in managing and dealing with stress and anxiety
    • Representational support during video court proceedings, such as bail hearings (as need be)
    • Support letters for court-related matters
    • Assistance to youth and their families seeking information on programs and services available in the community

How to contact us:

Food services
(please call the head office at 416-747-1172×0)

Counselling, Mental health and Wellness:

Counselling via telephone or teleconference

Counsellors can be reached directly at: (416) 540-7780; (647) 528-6016; (416) 527-3554;

You can also email Jallen@dfrc.ca or counsellors@dfrc.ca

SNAP

SNAP services (snap@dfrc.ca)

FRP Program

You can email either FRP Manager Cynthia at cynthia@dfrc.ca, or, you can email FRP@dfrc.ca

OZ services

Please contact OZ@dfrc.ca

Other notes

Services to seniors continue as well, and here is a link to where seniors can find help https://toronto.ctvnews.ca/where-seniors-can-find-help-in-toronto-during-covid-19-pandemic-1.4858537

 The executive director of Delta Family can be reached at kjacobs@dfrc.caTo ensure that you are always up to date with Delta Family news, we invite you to stay in touch through social media by following and/or liking us on:

Instagram: @deltafamilyrc

Facebook: Delta Family Resource Centre

Twitter: @DeltaFamilyRC

Thank you in advance for your understanding, as we make this challenging journey together. Let us all do our part to minimize the spread of Covid-19 by:

STAYING SAFE

WEARING A MASK OR FACE COVERING

PHYSICAL DISTANCING

AVOIDING A CROWD

SANITIZING REGULARLY AND

CHECKING RELIABLE SOURCES FOR TIMELY UPDATES ON COVID-19

Examples of reliable information sources include:

Local: https://www.toronto.ca/home/covid-19/

Global: https://www.worldometers.info/coronavirus/